Frequently Asked Questions
Everything you need to know about your STIGA sports gear and orders.
What is the standard shipping time for table tennis tables?
Due to their size, tables are shipped via freight and typically arrive within 7-10 business days. You will receive a tracking number and a call from the carrier to schedule a delivery window.
Do you offer a warranty on STIGA rackets and blades?
Yes, all STIGA rackets and blades come with a 1-year manufacturer warranty against defects in materials and workmanship. This does not cover normal wear and tear on rubber surfaces.
How do I choose the right table tennis rubber for my playstyle?
We offer a range of rubbers from 'Control' focused for beginners to 'Speed' and 'Spin' focused for professionals. Check our product comparison charts on each listing to find the perfect match for your game.
What is your return policy for unused equipment?
You can return any unused, unopened items in their original packaging within 30 days of purchase for a full refund. Please note that custom-assembled rackets are not eligible for return.
Are STIGA products suitable for outdoor use?
We offer a specific line of 'Outdoor' tables and rackets designed to withstand humidity and temperature changes. Standard 'Indoor' equipment should not be stored or used outside.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through our financing partners at checkout.